Career

SOLAR TECHNICAL DESIGNER / USA (M/F)

TEAM USA - 100%

Job purpose:

The Solar Technical Designer position is an integral member of a small, but growing sales team. This individual is responsible for providing technical and operational support to the outside sales team. This is achieved by interacting on a daily basis with customers to create designs and quotes for propo- sed PV systems and ensure that these designs ultimately make it to the order stage.

Duties and responsibilities:

• Design PV racking solutions for customers using our proprietary Aerotool software and AutoCAD LT
• Review technical requirements of proposals, share experience and advice for best system solutions, advise customer of conflicts and make recommendations of changes
• Produce quotes, construction documents, and design details associated with customer requests
• Provide real-time technical support and solutions for our customers via both email and phone
• Work closely with the sales team to help build and grow customer base
• Participate in weekly technical calls with Engineering team to problem solve customer issues
• Strive to find new solutions and share ideas with the product development team
• Participate in trade shows, conferences, product demonstrations, and customer trainings

Qualifications:

Qualifications include:

• Post-secondary education required. BA/BS preferred
• Technically inclined - computer design work using various software platforms - Prior knowledge of the solar industry is an asset
• Ability to build strong relationships with customers and coworkers
• Ability to prioritize activities that achieve sales goals; time management skills - Excellent communication skills via phone and email
• Self-driven, dedicated, problem solver
• Professional and positive demeanor
• Eager to learn and be a part of the renewable future

Preferred skills:

• AutoCAD LT
• Microsoft Office
• Salesforce
• SAP Business ByDesign

Working conditions:

This job is office based in Matthews, NC. There can be occasional travel such as site visits, customer visits, and industry conferences.

Physical requirements:

No unusual physical requirements in daily job. Site visits will require the use of PPE and may involve climbing ladders or stair towers. Conference attendance may require air travel and will require frequent standing and possibly long hours.

We look forward to receiving your application via e-mail: hr.us(at)aerocompact.com

Manages team of inside sales/technical designers:

• Provides training and guidance to new inside sales team members
• Ensures technical support and customer solutions are handled via phone and email
• Parcels out work tasks among team
• Manages project tracker to ensure design completion
• Reviews technical requirements of inside sales proposals and suggests solutions
• Ensures design requests for both East and West coast projects are fully supported

 

Special Project Lead:

• With advice from outside sales, handles technically challenging projects
• Works with solar engineers, third party firms, PMs, and permitting to craft a successful design based on the circumstances
• Handles design and quoting of large projects
• Shares new ideas with product development team

 

Aerocompact US Lead for Aerotool issues:

• Weekly calls with Austrian software contact
• Compiles list of issues/errors experienced by inside sales team
• Manages ticket system requests for US Aerotool issues 

 

Direct Contact with Ops/Accounting:

• Receives signed quotes/POs from customers to process through SAP
• Works directly with Ops to coordinate material shipment and delivery
• Provides Accounting with customer payment when no credit is established
• Sends tracking details to customers
• Acts as customer contact for any delivery claim issues

 

Trains Outside Large Customers on Aerotool

Participates in Trade Shows, Conferences and Customer Site Visits

 

We look forward to receiving your application by email to: hr.us(at)aerocompact.com