Customer Care Manager / Inside Sales Representative (m/f/d) focus on Czech Republic & Slovakia
100% | VIENNA
AS A SPECIALIST IN THE DEVELOPMENT AND MANUFACTURE OF SMART MOUNTING SOLUTIONS FOR PHOTOVOLTAIC SYSTEMS, AEROCOMPACTGROUP A SUCCESSFUL PLAYER IN THE FIELD OF SUSTAINABLE ENERGY GENERATION. OUR EMPLOYEES, WITH THEIR EXPERTISE AND HIGH LEVEL OF COMMITMENT, ARE THE KEY FACTOR IN OUR SUCCESS.
FOCUS ON THE CZECH REPUBLIC & SLOVAKIA | FULL-TIME 100% | VIENNA
We are looking for a Customer Care Manager (m/f/d) for our international team focused on the Czech Republic and Slovakia, based in Vienna.
YOUR RESPONSIBILITIES:
- Providing technical and commercial support to our existing customers in the Czech Republic and Slovakia
- Serving as the primary point of contact for customer inquiries via phone and email
- Advising and supporting our customers on photovoltaic projects—from the initial inquiry through to implementation
- Preparing quotes and independently processing orders
- Planning PV systems using our in-house planning software, AEROTOOL
- Maintaining customer and project data in our ERP and CRM systems
- Close collaboration with the field sales team and other internal departments
- Occasional client visits and participation in trade shows in the regions you serve
WHAT YOU BRING TO THE TABLE:
- Completed technical training (apprenticeship, HTL, or equivalent), ideally in the fields of civil engineering, metalworking, electrical engineering, or renewable energy
- Alternatively, relevant professional experience in technical back-office roles or a comparable position
- Very good knowledge of Czech and Slovak, as well as good written and spoken German and/or English
- Strong technical understanding and a passion for advising customers
- An independent, structured, and solution-oriented approach to work
- Strong communication skills, team spirit, and a professional demeanor
WHAT WE OFFER:
- An exciting, independent, and varied role in an international and motivated team
- Flexible work hours and remote work options for a modern and flexible work-life balance
- A modern workplace with up-to-date infrastructure
- Annual pass for Wiener Linien
- Company-wide employee events such as a summer party and Christmas party
- PV mounting systems for personal use at attractive employee rates
- Long-term career development and training opportunities in a forward-looking industry
- Attractive bonus program
- And of course, our mandatory weekly fruit basket is a must!
- A modern office with excellent subway access and high-quality infrastructure
Become part of the energy transition and actively shape the future of the solar industry with us.
Hard work should pay off—and be fairly compensated. That’s why we offer a gross monthly salary starting at €3,200 on a full-time basis. Actual compensation is based on your qualifications and professional experience and is negotiated on an individual basis.
DO YOU HAVE ANY QUESTIONS?
Contact us—we’re happy to help.
Apply now
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